RETURNS & EXCHANGES


RETURNS

We want you to be happy with your purchase.  We will gladly accept new and unused items purchased directly from us with original tags and packaging within 14 days of delivery for a full refund, except SALE items.  Items purchased from stores or online stores must be returned/exchanged with them directly.  All SALE items are final sale and cannot be returned.  Any unused items received after 14 days are subject to a 50% restocking fee.  The refund will be issued in the original form of payment within 10 days of receipt of the returned items.  We do not refund shipping cost.  Please mail any items for return along with the receipt to:

Dosha Dog - Return

PO Box 22025

San Francisco, CA 94122


EXCHANGES

Any new and unused items with original tags and packaging may be exchanged within 10 days of delivery. Please email us at [email protected] to notify us about the exchange and we will be glad to assist you.   Please mail items for exchange to the following address:

Dosha Dog - Exchange

PO Box 22025

San Francisco, CA 94122


INCORRECT OR DEFECTIVE ITEMS

Should you receive an incorrect or defective item, please notify us within 10 days of receiving the product.

     EMAIL: [email protected]

Please be advised that Dosha Dog reserves the right to review the condition of the item(s) before a replacement will be sent.  We accept returns on items with manufacturing defects (hardware), which does not include wear and tear.